Meet Our Team

Isabell Bach

Managing Director

“Marbill Care Consulting was created from passion to help. We take pride in our client-centric approach, tailoring our solutions to meet the unique needs of your business and industry.
By choosing our services, you are not just investing in customer support; you are investing in
a relationship built on trust, expertise, and a shared commitment to your success. Join hands with us, and let’s create a customer support strategy that sets your business on the top notch.”

Agnieszka Kobyłecka

Head of Customer Success

Vivi Jansen

Reputation Manager

Domenico Centoducati

Payment recovery manager

Dolapo Durojaiye

Customer Success Team Leader

Sadak Hammami,

Customer success Team Leader

Silvia Jurcekova

Learning leader

Elisabeth Cabello

Head of HR

Hassan Hawas

IT Specialist

Chimzi Woluchem

Call Center Team Leader

Walid Oudghiri

Call Center Team Leader

Vladica Vulin

HR Assistant

Moktar Jebir

Reputation supervisor


Retention rate


Female Workforce


Employees Worldwide






More cost-effective than outsourcing in India & Phillipines

Our vision and values

These values are not just words but principles that we actively uphold and
integrate into our daily operations, interactions, and decision-making processes.
They form the foundation of our company's culture and drive us towards
achieving our collective goals.


We take ownership of our duties and commitments. We strive to deliver high-quality results and uphold the trust placed in us by our colleagues, clients, and stakeholders. Through our sense of responsibility, we contribute to the overall success and reputation of our organization, driving positive outcomes and sustainable growth.


We build and maintain trust through reliability, consistency, and open communication. We honor our commitments and demonstrate accountability in all our interactions.

Team spirit

We collaborate effectively, recognizing that our collective efforts yield greater results than individual accomplishments. We support and uplift one another, fostering a sense of camaraderie and shared purpose.

Positive & Can-Do Attitude

We approach challenges with optimism, resilience, and a proactive mindset. We embrace change as an opportunity for growth and innovation, consistently striving for excellence in everything we do.

Willingness to Learn

We cultivate a culture of continuous improvement and personal development, remaining open-minded and adaptable in the face of new information and experiences. We actively seek out opportunities to expand our knowledge and skills, embracing curiosity and intellectual curiosity as drivers of progress.

Would you like to
hear more about
our services?

Lets schedule a call

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

2024 Copyright All Rights Reserved